Privacy Policy

At Lunar Peak, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.lunarpeaks.com, or make a purchase. By using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect personal and non-personal information to enhance your shopping experience.

Personal Information:
When you interact with us, we may collect the following:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through third-party payment processors)
  • Account login credentials (if applicable)

Non-Personal Information:
We also collect data automatically when you visit our website, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our website
  • Cookies and similar tracking technologies

2. How We Use Your Information

The information we collect is used to:

  • Process your orders and payments.
  • Deliver your purchases and provide order updates.
  • Improve and personalize your shopping experience.
  • Send promotional emails, newsletters, and special offers (with your consent).
  • Respond to your inquiries and provide customer support.
  • Analyze website usage to optimize performance and design.

3. Sharing Your Information

We do not sell your personal information. However, we may share it with trusted third parties under the following circumstances:

  • Service Providers: To fulfill orders, process payments, and deliver products (e.g., shipping companies and payment processors).
  • Legal Obligations: When required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us:

  • Remember your preferences.
  • Analyze website traffic and usage patterns.
  • Provide targeted advertising.

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

5. Protecting Your Information

We implement robust security measures to protect your personal information, including:

  • Secure Socket Layer (SSL) technology for encrypted data transmission.
  • Limited access to personal information for authorized personnel only.
  • Regular monitoring for potential security vulnerabilities.

However, no method of data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

As a user, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your information.
  • Opt out of receiving marketing emails by clicking the "unsubscribe" link in our emails.
  • Request the deletion of your personal information, subject to legal or contractual obligations.

To exercise your rights, please contact us at lunarpeakllc@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised "Effective Date." We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Thank you for trusting Lunar Peak with your information. Your privacy is our priority!